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Cindy Stoutenborough's Avatar

Cindy Stoutenborough

Joined May 16, 2021

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Last activity Oct 16, 2021

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Latest activity by Cindy Stoutenborough

Cindy Stoutenborough commented,

CommentSetting Guide roles and permissions

Are there other settings that need to be changed to allow "Visible to Everyone"? It appears that if I set that for an article, it still is only visible to signed-in users. 

Under Security settings, I found this: 

"Require Sign In (is checked)

Only allow signed-in users to access Help Center. Anonymous users will be asked to sign in."

Is this why Visible to Everyone, really isn't everyone? Most of our help articles are for customers, but some need to be available to prospective customers that do not yet have a sign-in. 

View comment · Posted Apr 10, 2021 · Cindy Stoutenborough

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