Jason Cerrato
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Activity overview
Latest activity by Jason Cerrato-
Jason Cerrato created a post,
Arbitrary, persistent category labels
Feature Request Summary: Zendesk Guide should allow you to add arbitrary, persistent labels on forum posts, similar to the way "Pinned" and "Featured" show up on posts. This can be helpful for ca...
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Jason Cerrato commented,
Hello, Can anyone explain the need for this condition in Example 2: Updating ticket status when side conversations are replied to? Kind regards, Jason