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UK Website Design

Joined May 16, 2021

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Last activity Oct 16, 2021

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UK Website Design commented,

CommentTicket customization

Hi,

Please can you clarify how we can get the url of the form?

The example url you gave had a 4-digit form code:

https://mycompany.zendesk.com/hc/en-us/requests/new?ticket_form_id=8613.

 

Yet the screenshot you showed had a 12-digit code. When I go to the form edit page it also shows a 12-digit code, but it doesn't work with the example url, just redirects back to the admin home. Also tried the last 4 digits, but did the same thing. And yes, i did enter the correct company name. So what gives?

 

View comment · Posted Jan 26, 2021 · UK Website Design

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