Mark Molloy
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Last activity
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Activity overview
Latest activity by Mark Molloy-
Mark Molloy commented,
Gabriel, Thank you! Mark
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Mark Molloy commented,
I am creating an Explore Report using the Support Tickets dataset. A custom field is not appearing as an attribute. Other custom fields are available as attributes in Explore. Here is the Custom Fi...
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Mark Molloy commented,
Good Morning (Eastern U.S.) James, Thanks for reaching out. It's custom fields we'd like to add. Mark
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Mark Molloy commented,
Jahn, Thank you for your reply. Adding and removing custom fields is all well and good. My issue is with the columns on the Organization screen that appears when I select the Organization icon in t...
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Mark Molloy created a post,
Organize Columns on the Organizations Page
Not plannedCan I add/remove columns from the Organization page? In Support, I click the Organizations icon in the sidebar. The Organizations page opens with the following columns: Name, Domain, Tags, Created ...
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Mark Molloy commented,
Thank you Christine!
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Mark Molloy commented,
Can I add/remove columns from the Organization page? In Support, I click the Organizations icon in the sidebar. The Organizations page opens with the following columns: Name, Domain, Tags, Created ...
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Mark Molloy commented,
Gabriel, Thanks for the info and workaround.
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Mark Molloy commented,
I cannot find the attributes for the Requestor Organization fields: Group, Users, Details, and Notes. They would be very helpful in my verification reports. I have no trouble finding the fields: T...
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Mark Molloy commented,
It is optional. As per the article: "If you have an ID other than the user's email address (such as an employee ID or customer reference number), you can include it . External IDs must be unique fo...