Mark Molloy
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Total activity29
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Last activity
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Activity overview
Latest activity by Mark Molloy-
Mark Molloy commented,
Gabriel, Thanks for the info and workaround.
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Mark Molloy commented,
I cannot find the attributes for the Requestor Organization fields: Group, Users, Details, and Notes. They would be very helpful in my verification reports. I have no trouble finding the fields: T...
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Mark Molloy commented,
It is optional. As per the article: "If you have an ID other than the user's email address (such as an employee ID or customer reference number), you can include it . External IDs must be unique fo...
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Mark Molloy commented,
When I share a dashboard, are the contents static? For example, I share a dashboard the sums article views on Wednesday. Articles are viewed for the rest of the seek. If the person I shared the das...
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Mark Molloy commented,
CJ Johnson,Thanks for the info. I'll look into the custom formula. Mark
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Mark Molloy created a post,
What Prevents Data From Appearing in a Query
AnsweredA custom field shows inconsistent results in a query. Here is the source: Here is the result in the query: Why does A. show "false" and A.F. show nothing? Based upon the source, should not A.F. s...
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Mark Molloy commented,
Thanks for the info.
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Mark Molloy commented,
Sonny, Thank you and Happy New Year! Mark
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Mark Molloy commented,
Jocelyn Sloan, I know organizations have to be imported first/exist, then users can be imported. There are some Zendesk approved 3rd party vendors for this. I will go them as a last resort ($$$).
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Mark Molloy created a post,
Bulk Import of Users
I am a newbie and attempting my first bulk import of end-user data. The organization and some end-users exist. The original bulk edit was done b/4 I arrived on the scene and the person who did the ...