David Smedberg
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Last activity
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Activity overview
Latest activity by David Smedberg-
David Smedberg created a post,
Zapier's Zendesk app and parantheses
Hi all, If you use Zapier to automate Zendesk, you may need to check to make sure that certain actions haven't been silently failing. Right now, I'd especially pay attention to fields that have a p...
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David Smedberg commented,
Hi Zach! Is there a way to receive a webhook notification when an article is updated? Or is this event covered by the "Article published" event?
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David Smedberg commented,
Thanks very much for writing this, AJ. 1. As an Admin, use this API endpoint to call the list of scheduled deliveries for the instance. https://{{subdomain}}.zendesk.com/explore/admin/dashboard_sc...
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David Smedberg commented,
Hi Ryan McGrew excited to hear more about this when you have something to share. We'd definitely take advantage of these features, as we have articles that are "Release Logs" that are updated regul...
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David Smedberg commented,
A big +1 to this. We are in the process of creating a new ticket field to replace an old field (the old field was a single select, the new field is a multi select). We will want to update the repor...