Rowan Walker

OK - I've just come up with a fix.

In your theme's JS file add the following code to allow you to use HTML in your section & category descriptions.

$('.description').html( $('.description').text() );

The class/container element will depend on your theme. You'll also need to make sure it's run after the required HTML is ready (call in your footer or within an window.onload function). It also assumes your theme is using jQuery (I think this might even be required by Zendesk - so you should be safe).

Wes - I think the jQuery is a work around - a hack. What Marci is trying to achieve would be pretty common (I'm trying to do the same); add some basic formatting to the section or category descriptions.

I've tried both HTML and Markdown, but when published, both formats aren't parsed and are just verbatim outputted.