Maxine Levine

1. Community
2. Feedback - Ticketing System (Support)
3. Show ticket title in tab, not requester name

+1! Having the name instead of the title makes it twice as hard to differentiate between tickets, and figure out which ticket you're supposed to be working on.

• View comment
• Maxine Levine
• Created October 14, 2022 17:32
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Customize Agent Workspace

+1 to the reply/comment box being at the bottom of the page instead of the top. It's the major issue my team has with the new agent workspace.

• View comment
• Maxine Levine
• Created October 14, 2022 17:31
• 3 votes

1. Community
2. Feedback - Help Center (Guide)
3. Feature Request: Add a notification banner to Help Center

+1

• View comment
• Maxine Levine
• Created May 25, 2021 21:01
• 0 votes