Recent searches


No recent searches

Kristin Sours's Avatar

Kristin Sours

Joined Oct 22, 2021

·

Last activity Oct 22, 2021

Following

0

Followers

0

Total activity

3

Vote

1

Subscription

1

ACTIVITY OVERVIEW

Latest activity by Kristin Sours

Kristin Sours commented,

Community comment Feedback - Help Center (Guide)

I'm unsure why this isn't a function because I can't think of any business where this wouldn't come in handy.  For us, we have an online subscription and our support guide is made up of 6 categories.  Each category or "help topic" has sections that would have the same answer as another one...the problem is we don't always know how our clients are going to start searching for that answer.

While it might seem like our "Getting Started" page is the best place to find our template, someone else might start with our "Maximizing your Subscription" page instead (as an example)  The fact that I can't put 1 article in more than 1 place seems almost strange to me.  Is there anyone who doesn't need this? 

It also doesn't seem like it should be a hard thing to allow but I'm not going to pretend that I understand.  I'm loving your product so far but this is very limiting.

THIS IS A #1 for us and PLEASE DO THIS ASAP!!!!!

View comment · Posted Jan 02, 2018 · Kristin Sours

0

Followers

1

Vote

0

Comments