Recent searches
No recent searches

Jacob Johst Christensen
Joined Oct 27, 2021
·
Last activity Feb 21, 2025
Following
0
Followers
0
Total activity
45
Votes
26
Subscriptions
17
ACTIVITY OVERVIEW
BADGES
ARTICLES
POSTS
COMMUNITY COMMENTS
ARTICLE COMMENTS
ACTIVITY OVERVIEW
Latest activity by Jacob Johst Christensen
Jacob Johst Christensen commented,
I was testing the use of placeholders used in messages from Messaging triggers and found that standard placeholders don't work here.
When I try the messaging-specific placeholders, however, I also find they don't work for me (see below).
What is the trick here?

I was looking to reveal the ticket ID for the requester, and found there is no such placeholder. Is this coming?
Thank you!
View comment · Posted Jan 03, 2025 · Jacob Johst Christensen
0
Followers
1
Vote
0
Comments
Jacob Johst Christensen commented,
Hi Mary O'Neill
I'd like to be part of this beta using my sandbox account, thanks!
Beyond the time and inaction conditions you mention are there other things like tags that can be used to select the tickets to be deleted?
View comment · Posted Sep 21, 2023 · Jacob Johst Christensen
0
Followers
1
Vote
0
Comments