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Todd Dover's Avatar

Todd Dover

Joined May 16, 2021

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Last activity Jul 21, 2022

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ACTIVITY OVERVIEW

Latest activity by Todd Dover

Todd Dover commented,

CommentService Level Agreements (SLA), macros, and CSAT

Andrew, apparently that is NOT the case, because this has been a known issue for a while, and they have taken no action to resolve it.  So, we get to live with it and our poor ratings.  Maybe Zendedsk should start getting some "Bad" ratings and see how it feels.

View comment · Posted Mar 10, 2022 · Todd Dover

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Todd Dover commented,

Community comment Feedback - Ticketing system (Support)

Zendesk needs to provide this with high priority.  We should not have to look to Google Chrome to provide workarounds for your limitations.  Come on Zendesk.

View comment · Posted Feb 10, 2022 · Todd Dover

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