Cheyenne Oorebeek
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Total activity40
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Last activity
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Member since
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Following0 users
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Followed by0 users
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Votes19
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Subscriptions12
Activity overview
Latest activity by Cheyenne Oorebeek-
Cheyenne Oorebeek commented,
Yes please, this is so annoying! I need to be able to turn it off.
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Cheyenne Oorebeek commented,
Tipene Hughes Hi Tipene, it looks like you've brought us soooo close to removing that annoying 'click to see all articles' link. However, as a non-coder wíth some coding understanding, I'm not sure...
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Cheyenne Oorebeek commented,
Hi Alejandro, thank you for this solution. While in my eyes it should be a basic option to place an article in different sections/categories and even different brand guides, it seems Zendesk doesn'...
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Cheyenne Oorebeek commented,
Hi Christine Felicia, thanks for your swift reply. What kind of notification would I be able to set? I only know about the option to notify agents per email, which wouldn't be a proper solution to ...
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Cheyenne Oorebeek commented,
We're in a similar situation: when the ticket is put on Pending, I'd like to make our field 'pending on who' mandatory. The Conditional ticket field option doesn't offer this option, as I have to s...
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Cheyenne Oorebeek commented,
+1, need this!
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Cheyenne Oorebeek commented,
Fishy for sure Tom Shaddock, I've been busy trying to downgrade our seats since March... As you can see above, I only get general replies that 'someone is probably working on it'.
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Cheyenne Oorebeek commented,
Same here; we cannot reduce and the contact support team hasn't replied in 26 days! Meanwhile we keep paying for unused seats.
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Cheyenne Oorebeek commented,
+1! On advise of Rad from the Support Team I'm requesting this too. An email to a tagged agent is working here, however within our company we'd like our agents to work in Zendesk and not have to s...