Dan Bristol

1. Community
2. Feedback - Ticketing System (Support)
3. Add end-user as CC via Trigger or Automation

Yup,  Pretty disappointing!   They also just closed a ticket on me regarding this issue without even letting me know.  I inquired about the status, and then didn't even hear back, so I went to look...

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• Dan Bristol
• Created October 09, 2015 22:10
• 4 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Add end-user as CC via Trigger or Automation

Please,  Can I request that the ability to remove CCs also be included when this is implemented in 6 years from now?   That way we will not have to start this decade long process over again.  

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• Dan Bristol
• Created September 22, 2015 20:39
• 1 vote

1. Community
2. Feedback - Ticketing System (Support)
3. Add end-user as CC via Trigger or Automation

Yup,  I opened up a ticket and had my request sent over to the services group.  They don't even seem to want to touch this one, even though all I need to finish making this work through the API and...

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• Dan Bristol
• Created September 22, 2015 20:35
• 1 vote

1. Community
2. Feedback - Ticketing System (Support)
3. Add end-user as CC via Trigger or Automation

That's something I guess, but it is not even close to what people have been begging for for 5 years.   Presumably users will be able to subscribe and get updates, and perhaps you can make this work...

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• Dan Bristol
• Created August 17, 2015 16:06
• 1 vote

1. Community
2. Feedback - Ticketing System (Support)
3. Add end-user as CC via Trigger or Automation

Yeah, Maybe another update on the timeline would be nice!  This has taken way too long.  This is an especially outrageous scenario considering that replies to the target notifications create a ne...

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• Dan Bristol
• Created August 14, 2015 15:53
• 1 vote

1. Community
2. Feedback - Ticketing System (Support)
3. Add end-user as CC via Trigger or Automation

Yes,  We very much need this, as the workaround is not ideal at all.   One of our organizations needs to notify an e-mail group, so all the operators in the lab are aware of instrument issues.  I...

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• Dan Bristol
• Created August 11, 2015 18:15
• 1 vote