Recent searches


No recent searches

Karolina Zietal's Avatar

Karolina Zietal

Joined May 16, 2021

·

Last activity Nov 28, 2022

Following

0

Followers

0

Total activity

21

Votes

3

Subscriptions

12

ACTIVITY OVERVIEW

Latest activity by Karolina Zietal

Karolina Zietal created a post,

Post Feedback - Sales CRM (Sell)

Hello Zendesk Team,

We would like to add group tasks to the group of selected leads in Zendesk Sell.

Currently we can add tasks to leads only separately which makes our work not efficient. 

I am sure that your team can create proper solution for this problem. 

Posted Oct 10, 2022 · Karolina Zietal

2

Followers

5

Votes

3

Comments


Karolina Zietal created a post,

Post Feedback - Reporting and analytics (Explore)

Hi guys,

We want to create report in Zendesk Explore based on data from Zendesk Sell.

 

We are missing Product Name attribute there.

 

When we can expect that it will be available?

 

Best,

Karolina

Posted Dec 06, 2021 · Karolina Zietal

1

Follower

4

Votes

1

Comment


Karolina Zietal commented,

Community comment Feedback - Sales CRM (Sell)

Hi Kat,

Thank you for your question. 

On our side is more about data and knowledge about lead/customer than about messaging. Linkedin stores data regarding Companies and people hired in some company = our leads. We find those data manually while it could be done by integration. Manual work could be reduced granting us with knowledge about company and position of individual within company. Linkedin profile by Zendesk Sell and Linkedin integration. If you need more details, you can contact me individually. 

However I also like the way you understand it - this also could be helpful for some of your clients.

Best Regards,

Karolina

View comment · Posted Nov 16, 2021 · Karolina Zietal

0

Followers

0

Votes

0

Comments


Karolina Zietal commented,

Community comment Feedback - Sales CRM (Sell)

Hi Team,

For us it is also a feature that we struggle with. Popup window is appearing constantly and making some of my teammates less effective. 

The best would be to be able to switch this feature off for some users.

View comment · Posted Oct 20, 2021 · Karolina Zietal

0

Followers

1

Vote

0

Comments


Karolina Zietal created a post,

Post Feedback - Sales CRM (Sell)

Hi All,

We are looking forward to find integration between Zendesk Sell and Linkedin/Xing  in your solutions.

That would need to cover automatic upload of some data of the lead from Linkedin to Zendesk Sell as : Linkedin profile link, Linkedin company link, Industry, Country, Company Size, Company name, website address, Job Title.

 

Best Regards,

Karolina

 

 

Posted Oct 03, 2021 · Karolina Zietal

2

Followers

13

Votes

14

Comments


Karolina Zietal commented,

CommentUsing Built by Zendesk apps

Hi Zendesk Team!

I have just installed this app.

Could you please explain on which basis possible lead duplicates are highlighted?

Is it email domain or company name? 

Must the values be identical or only partially identical?

Thanks in advance.

Best Regards,

Karolina Ziętal

View comment · Posted May 19, 2021 · Karolina Zietal

0

Followers

0

Votes

0

Comments