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Christophe LANDRET's Avatar

Christophe LANDRET

Joined Oct 22, 2021

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Last activity Oct 22, 2021

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Latest activity by Christophe LANDRET

Christophe LANDRET commented,

Community comment Feedback - Community Forums (Gather)

Hi, the ability to attach documents to posts and comments (other than images, e.g. log files) would be really helpful. I am a bit surprised that this is not the case already. Thanks.

View comment · Posted Sep 17, 2020 · Christophe LANDRET

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Christophe LANDRET commented,

Community comment Feedback - Help Center (Guide)

There is a conflict between Prism.js and Zendesk which creates artifacts which deteriorates code reading. Zendesk Support confirmed this conflict but does not support this as Prism.js is a third party software that is not declared as officially compatible...

The fact that we have to deal with Zendesk code and possibly meet compatibility issue is a problem. A web developper is required to tackle all this stuff. And it takes time...

I really think Zendesk Guide should integrate code snippet hightlighting instead of relying on other open-source libraries for this purpose. Freshdesk does it perfectly and it is so easy with it. So why not Zendesk Guide?

View comment · Posted Jul 03, 2020 · Christophe LANDRET

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