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JayHogg

Joined Oct 22, 2021

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Last activity Oct 22, 2021

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ACTIVITY OVERVIEW

Latest activity by JayHogg

JayHogg commented,

Community comment Feedback - Ticketing system (Support)

I escalated this (again) through my Zendesk account manager last week because this reached a critical point for me.  I strongly suggest that anyone interested this track down your account manager and apply some pressure.

 

View comment · Posted Feb 26, 2014 · JayHogg

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JayHogg commented,

Community comment Feedback - Ticketing system (Support)

+1  I just had a request to add a VP that is non-agent to Priority 1 tickets from his group.  Can't do it yet. He needs to be a CC so he can reply on the ticket - not just an email forwarding trigger.

2 years, 3 months open now. 

View comment · Posted Jan 19, 2012 · JayHogg

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