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Dinara
Joined Oct 16, 2021
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Last activity Oct 06, 2023
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Latest activity by Dinara
Dinara created a post,
Feature Request Summary:
Please allow us to choose all items in the attributes regardless of how many items the attribute has. There is a "select all" button but it selects only items on the page.
Description/Use Cases:
An example: we have more than 5 hundred tags so they are separated into many pages that can be switched by clicking the arrows. If I need to choose all tags I'll have to go through each page and press "select all" on each page.
Business impact of limitation or missing feature:
1. Going through pages is quite time-consuming.
2. There is a chance we accidentally skip a page and items from that page do not get into the query.
Posted Nov 24, 2021 · Dinara
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Dinara commented,
Agreed. The option to read the query while it's being edited by one of the agents would be awesome.
View comment · Posted Nov 24, 2021 · Dinara
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Dinara commented,
Hi, Gab!
Thank you for your answer. Unfortunately, it did not help. :( I tried both choosing all attributes and selected ones but it does not allow me to decompose in my dashboard. I have "Drill in" and "Copy" options only. Any other tips that may help?
View comment · Posted Oct 19, 2021 · Dinara
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Dinara commented,
Does the decompose function still work in dashboards? We've been able to decompose right in the dashboard before, but now only the drill-in function is available even though I have the "allow decompose" option checked in the query settings.
View comment · Posted Sep 30, 2021 · Dinara
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Dinara commented,
I tried creating those metrics but it never shows the total numbers and gives me an error about the SQL query exceeding 50000 rows. :( Is there any way to fix this?
View comment · Posted May 13, 2021 · Dinara
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Dinara commented,
Hi Thibaut!
I tried to photoshop a table for illustrative purposes:
The query should give me the following info:
1. A tag name (one row = one tag);
2. The total number of tickets received within the chosen period;
3. How many tickets with a tag were received within the chosen period;
Say, we received 1000 tickets in total on N1, 41 of those tickets have the "blue" tag, 38 tickets were tagged with "red", and so on.
Creating a data range calculated metrics helps to set the N1 and N2 ranges but I can't make the query count and show both the total number of tickets we received and the number of tickets by each tag in the same query. If I put a "ticket tags" attribute, it only counts how many tickets marked with a tag we received, in all columns.
Hope I managed to explain it. Thank you for your help!
View comment · Posted May 11, 2021 · Dinara
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Dinara created a post,
Hello!
I try to create a query that will show a table containing the following columns:
1. The number of tickets received during the period N1.
2. The distribution of those tickets by tags;
3. The number of tickets received during the period N2.
4. The distribution of those tickets by tags.
I tried using different date range calculated metrics along with a fixed metric or an ATTRIBUTE_FIX aggregator (that should not be affected by the selected attributes) but nothing seems to work. Is it possible to build such a query in Explore?
Any help would be appreciated. Thanks!
Posted Apr 19, 2021 · Dinara
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