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Greg Brown
Joined May 28, 2021
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Last activity Dec 01, 2023
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Latest activity by Greg Brown
Greg Brown created a post,
I'm running an API ticket search by phone number
Ex. /api/v2/search.json?query=type:ticket+requester:%2B555-123-4567
I only want returned in the response the "url" value for ticket(s) found and don't need all of the other fields. Is it possible to either only return certain fields or suppress lengthy sections like "custom_fields"?
Posted Dec 01, 2023 · Greg Brown
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Greg Brown commented,
This is excellent, thank you!
View comment · Posted Feb 01, 2021 · Greg Brown
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Greg Brown created a post,
I have 3,000+ users with primary and secondary emails that I need to validate. The only way I know how to do this is to API JSON retrieve each user individually and it takes ~30min to run each API request individually. Is there a better way to retrieve a bulk response of user identities?
Posted Jan 28, 2021 · Greg Brown
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