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Sylvia Carola
Joined May 28, 2021
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Last activity Feb 21, 2022
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Latest activity by Sylvia Carola
Sylvia Carola commented,
I also would need this feature for applications that we receive by mistake. The requestor and ticket need a tag so that I am able to delete ticket and user later on. But it is only possible to add a tag to the ticket.
View comment · Posted Feb 21, 2022 · Sylvia Carola
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Sylvia Carola commented,
we have the same painpoint and would be very happy to find a solution here with hovering at least
View comment · Posted Apr 20, 2021 · Sylvia Carola
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Sylvia Carola created a post,
some of our customers would like to have always a special person in cc when other persons open a ticket - is there a possibility that I can assign a special email adress to each ticket as cc with a trigger? if the requestor has not included this person already?
Posted Apr 14, 2021 · Sylvia Carola
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