Brandon
-
Total activity4
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes0
-
Subscriptions2
Activity overview
Latest activity by Brandon-
Brandon commented,
When I am looking at my teams metrics, I see data for "missed call legs" by agent and am wondering if a customer hangs up before the call is answered by the agent, does that count as missed call le...
-
Brandon created a post,
Scheduling different vms to play at different times
AnsweredI would love to have a way in Talk to schedule different vm's to play during certain parts of the day. We have a couple of team meetings each week at the same time where all agents are away from th...