Liva Karlivane

Hi!

I am looking for a way to retrieve either Department status (Online/offline) or Department Operating hours via REST API. 

The problem is that Real Time Chat API agents/agents_online will retrieve that agents are online in a specific department even if the department is offline by the Operating hours schedule.

Chat API /departments endpoint do not seem to contain these settings.

Is there any way to:

• Retrieve current status of a department (Online/offline taking in consideration all factors that can affect it) or
• Access department Operating hours as set up in Chat --> Account --> Operating hours via REST API?