Developer admin
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Last activity
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Activity overview
Latest activity by Developer admin-
Developer admin commented,
Hello Adam, What brand are you trying to use? I face the same issue with 403 and 401 with Guide API for the non-main brand(where the instance subdomain isn't the same as the help centre subdomain)....
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Developer admin commented,
Hey Tipene,I just tried to make the app from scratch, and it worked. I don't have time to debug the actual app right now, and it's hard to put all relevant code because there're a lot of files. Bas...
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Developer admin created a post,
client.get('ticket.requester.groups') is empty until open requester tab
AnsweredHello everyone,I found the issue, that client.get('ticket.requester.groups') returns no groups until you open the ticket requester tab and then go back to the ticket page.Is there a way to bypass i...
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Developer admin commented,
Hello Megumi,I think the issue is in method:"POST". IT should be type: "POST" instead. var options = {url: "https://d856-2409-11-4260-bd00-7deb-ca46-32cb-c21f.ngrok.io/",type: 'POST',secure: true,c...
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Developer admin commented,
Hello Megumi,Could you please specify the content type in contentType: 'application/x-www-form-urlencoded', instead of headers?If it doesn't help, could you share more info from the Network tab abo...
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Developer admin commented,
Hello everyone,Kaela, could you check the network tab for info about the request? If I'm not wrong, "cors": true would make a direct call to API instead of using Zendesk Proxy. That means you won't...
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Developer admin commented,
Hello everyone, We faced the same issue. A lot of our apps use Zendesk proxy to make requests to third-party APIs and we get 504 for one of them already. Unfortunately, we don't have the possibilit...
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Developer admin commented,
Hello @...,I can imagine your script breaks because Search API has a limit of 1000 results. So, when your url variable became api/v2/search?query=test123&page=11 it breaks(page=10 is max allowed). ...