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K Zee Testing
Joined Oct 16, 2021
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Last activity Oct 22, 2021
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Latest activity by K Zee Testing
K Zee Testing commented,
Community comment Feedback - Ticketing system (Support)
We would really love the chance to customize this message as well as to apply branding.
It is important to be able to have a consistent voice and feel throughout all of our collateral.
View comment · Posted Aug 05, 2021 · K Zee Testing
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K Zee Testing commented,
CommentService Level Agreements (SLA), macros, and CSAT
With regards to SLAs for First Reply Time and Next Reply Time, are these pausable by moving the ticket to an on hold status?
View comment · Posted May 25, 2021 · K Zee Testing
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