Olivier Bruylandt

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Latest activity by Olivier Bruylandt
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    Olivier Bruylandt commented,

    Nice, thanks  : )Good tip indeed.I will make use of this thread to ask anther question.Being new to ZD, I thought/expected that the default view for agents (ticket list) was the same than for users...

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    Olivier Bruylandt commented,

    Hi,When we disable Help Center, the users are now redirecting to the URL ending with "/hc/"  .... which leads to a "page not found" result and the link to "go back to the home page" is looping to t...

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    Olivier Bruylandt created a post,

    Autofill requestor name


    Hi, The business asks us to have the requestor name auto-filled i the form with the logged user name .  Does someone has an idea or already done it before on ticket creation ?Thank you. /Olivier