Lucie Lafarge
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Last activity
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Activity overview
Latest activity by Lucie Lafarge-
Lucie Lafarge commented,
Hello, Is it possible to maintain the order set in the metric formula ? I can't understant why "1-7 days" and "5 - 24hrs" have their positions exchanges : Thank you
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Lucie Lafarge commented,
Hi Hillary, I can't manage to create the metric that way..
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Lucie Lafarge created a post,
Avg / Med ticket solved by month
Hello, Is it possible to get the value of the avg (or median if possible) solved ticket per month over a choosen period ? I tried to put COUNT(Ticket) as a metric and Ticket Solved - Month in Col...