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RC Maples

Joined Oct 16, 2021

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Last activity Nov 21, 2023

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ACTIVITY OVERVIEW

Latest activity by RC Maples

RC Maples commented,

Community comment Developer - Zendesk Apps Framework (ZAF)

Hi Widson Reis

Great, thank you! I've just signed up for the EAP :D

Happy to share more about our use case!

Cheers,

View comment · Posted Mar 23, 2023 · RC Maples

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RC Maples created a post,

Post Developer - Zendesk Apps Framework (ZAF)

Is it possible to get an agent's status via ZAFClient? I wasn't able to find any documentation. I'd also like to change a status programmatically via ZAF or a REST API. Is it possible to do this?  

Posted Mar 22, 2023 · RC Maples

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RC Maples commented,

CommentRouting

Hi! Is it still possible to get into the beta/eap for omni channel routing?

View comment · Posted Aug 22, 2022 · RC Maples

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RC Maples created a post,

Post Developer - Zendesk Apps Framework (ZAF)

I've got an app that works great. In the app is a manifest.json file specifying that a token field is required via parameters. For local dev work I have a settings.yml file in my root directory:

/app_name
-- .zat
-- README.md
-- assets/
-- manifest.json
-- readme/
-- settings.yml
-- tmp/
-- translations/

One of my colleagues downloaded the .zip of this app and peeked inside and noticed the settings.yml file was there. Since this file contains a secret token I would really prefer it not get packaged up when running `zat package`. 

Is there any sort of ".zatignore" where I can tell zat to not include that file in the app package? I couldn't find anything in the KB around preventing the settings file from being packaged up.

Thanks!

Posted Jul 21, 2021 · RC Maples

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