Eddy Castillo
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Last activity
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Activity overview
Latest activity by Eddy Castillo-
Eddy Castillo commented,
Thanks for the alternative solution, I will try this out.
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Eddy Castillo commented,
Thank you for the information. Unfortunately, this won't work since we want to update the custom drop-down meu field with information from the ticket itself, on a ticket-to-ticket basis, every time...
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Eddy Castillo created a post,
ZAF - Pass information from App to Drop Down Menu
AnsweredHi, I'm trying to create an app that hits one of our external databases, and from it get information that is not in Zendesk, like each name of a location attached to a single organization, and then...
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Eddy Castillo commented,
We have an ETL script from Zendesk to our own Database; we want to make sure this one continues to work even if the person that generates the token is no longer with the company. We've been using a...