Eddy Castillo

1. Community
2. Zendesk Apps Framework (ZAF) Q&A
3. ZAF - Pass information from App to Drop Down Menu

Thanks for the alternative solution, I will try this out. 

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• Eddy Castillo
• Created September 14, 2021 18:07
• 0 votes

1. Community
2. Zendesk Apps Framework (ZAF) Q&A
3. ZAF - Pass information from App to Drop Down Menu

Thank you for the information. Unfortunately, this won't work since we want to update the custom drop-down meu field with information from the ticket itself, on a ticket-to-ticket basis, every time...

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• Eddy Castillo
• Created September 14, 2021 15:54
• 0 votes

1. Community
2. Zendesk APIs
3. Creating and using OAuth tokens with the API

We have an ETL script from Zendesk to our own Database; we want to make sure this one continues to work even if the person that generates the token is no longer with the company. We've been using a...

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• Eddy Castillo
• Created March 26, 2021 20:59
• 0 votes