Alex

Total activity

11
Last activity

February 04, 2022 09:52
Member since

January 25, 2022 10:42
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Activity overview

Latest activity by Alex

Alex commented, February 04, 2022 09:52
Hi Gustavo OliveiraThen why doesn't Z bot behave like that?It doesn't look like you're using copy/paste steps and when the user says "No, I still need help" the Z bot lets him contact your team. Ho...
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- Alex
- Created February 04, 2022 09:52
- 2 votes
Alex commented, February 03, 2022 16:56
Hi team, I noticed that my bot flow works completely differently than when I contact Zendesk live support. 1. Zendesk allows for multiple conversations.2. If the Z bot doesn't know the answer, it a...
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- Alex
- Created February 03, 2022 16:56
- 0 votes
Alex commented, February 03, 2022 16:53
Hi team, I noticed that my bot flow works completely differently than when I contact Zendesk live support. 1. Zendesk allows for multiple conversations.2. If the Z bot doesn't know the answer, it a...
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- Alex
- Created February 03, 2022 16:53
- 4 votes
Alex commented, January 28, 2022 11:15
Also, the user id is not displayed in the custom ticket field.
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- Alex
- Created January 28, 2022 11:15
- 0 votes
Alex commented, January 27, 2022 18:44
Hi team,It looks like we've managed to implement authentication for messaging since the end-user is not prompted to provide their name and email address.BUT in the user profile, the email field is ...
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- Alex
- Created January 27, 2022 18:44
- 1 vote
Alex commented, January 25, 2022 10:42
Hi team,We would like to have the same button as you show when contacting Zendesk support.How can we add it to the Mobile SDK or a website widget?Thank you,
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- Alex
- Created January 25, 2022 10:42
- 14 votes