Erik Bye

It's frustrating that this was fixed in 8.0.4 but not communicated here.

@Greg Katechis, do you have any other advice here? How can I escalate this to the appropriate support channel? Thanks.

Wanted to follow up on this. I see that 8.0.3 has been released, but there's no mention of iOS 12 support fix. As Uladzimir mentioned, the fix should be for Zendesk to add the other linker flags to SupportSDK.framework.

Please advise.

I recently updated our ZendeskSupportSDK from 6.1.4 to 8.0.2 and started getting crashes when testing on an iOS 12 device. The console error:

SwiftUI.framework - SupportSDK.framework/SupportSDK
  Reason: image not found
 

This is a known issue found when building with Xcode 15. More details: https://stackoverflow.com/questions/57907817/dyld-library-not-loaded-swiftui-when-app-runs-on-ios-12-using-availableios-13

Because we support users with iOS 12, we wont be able to update our version of the SDK until this is resolved.

Thanks for your understanding and support.