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Mark Jacobs

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Latest activity by Mark Jacobs
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    Mark Jacobs created a post,

    Zendesk query - draft messages

    1. Community
    2. Feedback - Ticketing System (Support)

    Hi guys One of our clients has asked whether it’s possible to save messages in Zendesk before they’re sent, and return to them at a later time (so effectively a draft option) It would be great if...

    • Mark Jacobs
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