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Julia Gilinets
Joined Oct 22, 2021
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Last activity Oct 27, 2021
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Latest activity by Julia Gilinets
Julia Gilinets commented,
We would really love this feature as well!
View comment · Posted Mar 06, 2014 · Julia Gilinets
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Julia Gilinets commented,
We definitely need this as well - it seems like such a loss to lose this information when the whole point of a Case Management system is to gather enough information to properly route tickets. Here we actually have all the info we need - would be great to be able to use it. Seems more like a defect than feature that we're able to extrapolate less from these type of tickets instead of more.
View comment · Posted Jan 03, 2014 · Julia Gilinets
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