Matt Youngblood

I, too, agree with the need for this feature.  I also have a couple different use cases for this ability:

1. Duplicating article content under different sections of the same Help Center as most people have already requested.

2. Duplicating article content across different Help Centers: I am exploring the option of upgrading to the Enterprise Plan in order to take advantage of multi-brands, but in order to justify the increase in per-agent pricing, I would need the ability to duplicate articles across different brands of Help Center.  Manually copying & pasting multiple articles that we tend to update on a regular basis on multiple sites is not scalable for us.