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Alexandra Gregory

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Latest activity by Alexandra Gregory
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    Alexandra Gregory created a post,

    Allow a trigger to post comment updates

    Not planned
    1. Community
    2. Feedback - Ticketing System (Support)

    Please allow us to add a comment to an open ticket via trigger. I'd like a public record of the comment I sent out to my customer, vs. a mere email that goes out via the trigger. Thank you very m...

    • Alexandra Gregory
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    • 86 followers
    • 55 comments
    • 109 votes