Univa IT

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8
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October 22, 2021 16:19
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October 22, 2021 12:20
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Activity overview

Latest activity by Univa IT

Univa IT commented, February 12, 2013 15:54
You can bulk edit using a custom script, and the JSON/XML interfaces to Zendesk. But that method is still blocked by this unresolved bug of tags not working on closed tickets.
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- Univa IT
- Created February 12, 2013 15:54
- 0 votes
Univa IT commented, July 11, 2012 17:11
Also the list of modifications to tags is available in the "All events and notifications" link on a ticket. So, no record is lost in the case of a need for auditing, etc. There's no functional re...
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- Univa IT
- Created July 11, 2012 17:11
- 0 votes
Univa IT commented, March 02, 2012 16:53
Indeed the emails that go out look -almost- identical, so the failed email reply is inevitable, as we've seen as well.
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- Univa IT
- Created March 02, 2012 16:53
- 1 vote
Univa IT commented, January 04, 2012 15:51
Just hit this issue trying to mass-import from another ticket system, and then deciding I need to change some tags.
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- Univa IT
- Created January 04, 2012 15:51
- 2 votes

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