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Graham Pearce
Joined Oct 16, 2021
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Last activity Oct 27, 2021
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Latest activity by Graham Pearce
Graham Pearce commented,
Community comment Feedback - Ticketing system (Support)
Round robin assignment and only assigning to available (logged in as "simple" option or even better the ability for agents to mark themselves available for their business day to provide global coverage) is very high on our requirement list as we build out our support organization.
Regards
Graham
View comment · Posted Mar 21, 2012 · Graham Pearce
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