RickBrock

1. Community
2. Feedback - Ticketing System (Support)
3. [Closed for comments] Add or Edit Tags on Closed tickets

Zendesk Support, Since it doesn't look like this option is going to be available anytime soon (ever?), would it be possible to at least rename the existing tags under Manage > Tags? Thanks, Rick

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• RickBrock
• Created September 15, 2010 17:43
• 1 vote

1. Community
2. Feedback - Ticketing System (Support)
3. [Closed for comments] Add or Edit Tags on Closed tickets

I'm also running into the issue where I need to add tags to older closed tickets.  As an example, over the last several months I've had several users report issues with their LCD laptop monitors.  ...

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• RickBrock
• Created June 02, 2010 22:07
• 5 votes