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Sinisa Zubic
Joined Oct 22, 2021
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Last activity Oct 22, 2021
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Latest activity by Sinisa Zubic
Sinisa Zubic commented,
we need this feature as well!
View comment · Posted Jun 23, 2021 · Sinisa Zubic
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Sinisa Zubic commented,
When it comes to search how should somebody know that "custom field" of advanced search is mapped to "tag" filter of basic search. Also the "tag" filter of basic search is much more advanced. Actually it is really tough for our agents to use the advanced search in combination of thousands of tickets and a variety of "custom fields". It becomes basically unusable.
View comment · Posted Apr 29, 2021 · Sinisa Zubic
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Sinisa Zubic commented,
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