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Sinisa Zubic's Avatar

Sinisa Zubic

Joined Oct 22, 2021

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Last activity Oct 22, 2021

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ACTIVITY OVERVIEW

Latest activity by Sinisa Zubic

Sinisa Zubic commented,

Community comment Feedback - Help Center (Guide)

we need this feature as well!

View comment · Posted Jun 23, 2021 · Sinisa Zubic

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Sinisa Zubic commented,

Community comment Feedback - Apps and integrations (Platform)

When it comes to search how should somebody know that "custom field" of advanced search is mapped to "tag" filter of basic search. Also the "tag" filter of basic search is much more advanced. Actually it is really tough for our agents to use the advanced search in combination of thousands of tickets and a variety of "custom fields". It becomes basically unusable. 

View comment · Posted Apr 29, 2021 · Sinisa Zubic

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Sinisa Zubic commented,

Community comment Feedback - Help Center (Guide)

+1

View comment · Posted Jul 28, 2020 · Sinisa Zubic

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