Rina
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Total activity181
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Last activity
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Member since
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Following0 users
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Followed by1 user
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Votes70
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Activity overview
Latest activity by Rina-
Rina commented,
Would love to hear an update, seeing as the last one was Sept 2021 from Rohan Gupta
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Rina commented,
I've had a similar experience. I also have an issue where I paste an image from clipboard into the email, I carriage return to go below the next line to continue typing and it just doesn't type - i...
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Rina commented,
Would be good!
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Rina commented,
Tom Rees thanks for the suggestion Tom, we'll be trying this out now
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Rina commented,
We have an article which we want to display on the website to customers, but not on the list of suggested articles that appear in the automated first response.Is there a way to omit specific articl...
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Rina commented,
We have a few similarly named groups (same work, but different teams) and we're having some users accidentally select the wrong group when re-assigning. Is there or will there be a way to visually ...
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Rina commented,
Justin H I had the same query as Michael, I wonder if you can shoot over some advice regarding that at all, please?'...missed and abandoned call tickets for staff are assigned to our default custom...
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Rina commented,
Brett Bowser I have previously spoken about this and no solution was offered. I have the audio output set to my laptop speaker so I can hear when an inbound call rings (without having to wear headp...
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Rina commented,
Gabriel I can't see my original message anymore in here - so I'm unsure what I last reported seeing the time passed?
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Rina commented,
We have the same problem which is quite prevalent at this time, so I understand your pain Gabby - we've customer sending in an initial ticket (form or email), we trigger an auto response with somet...