Ben Kroes

1. Zendesk updates
2. Announcements
3. Announcing new visibility restrictions on tickets requested by agents

We're experiencing the same issue as Jennifer Gillespie above. We don't use private groups, but are getting these intermittent (private group) errors when attempting to access requested tickets. We...

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• Ben Kroes
• Created August 30, 2023 19:56
• 1 vote

1. Community
2. Feedback - Reporting and analytics (Explore)
3. Sending a Scheduled Query in Explore

Our organization would really like to see this feature as well.

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• Ben Kroes
• Created April 26, 2021 15:13
• 1 vote