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Aaron Hill's Avatar

Aaron Hill

Joined Oct 16, 2021

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Last activity Feb 03, 2022

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ACTIVITY OVERVIEW

Latest activity by Aaron Hill

Aaron Hill commented,

CommentReporting for Chat

Is there anyway for a Lead to monitor an active chat for the Agents in their departments? 

View comment · Posted Feb 03, 2022 · Aaron Hill

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Aaron Hill commented,

Community comment Feedback - Reporting and analytics (Explore)

We would also like to know this info.  The content entered by the user could drastically increase our Answer Bot success rate.  

Thanks

 

View comment · Posted Apr 21, 2021 · Aaron Hill

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