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Paul Reeves
Joined Oct 22, 2021
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Last activity Oct 22, 2021
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Latest activity by Paul Reeves
Paul Reeves commented,
+1 for this functionality
View comment · Posted May 24, 2012 · Paul Reeves
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Paul Reeves commented,
+10. I upgraded to Enterprise so I could export data to CSV so I can do cleansing in Excel.
My request is not to edit closed tickets. My request is to be able to do analysis on closed tickets. I'd like to use existing fields, but I am sure there are plenty of ways to allow me to annotate so I can see statics/trends/distribution of issues.
This is an opportunity for either Zendesk or a competitor.
View comment · Posted Sep 27, 2011 · Paul Reeves
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