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Þorleifur Aðalsteinsson
Joined May 28, 2021
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Last activity Oct 22, 2021
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Latest activity by Þorleifur Aðalsteinsson
Þorleifur Aðalsteinsson created a post,
It would be a very nice feature to be able to customize what view an agent can see without having to make a group to apply to the view, especially when we have alot of agents that need access to different views.
Having an option to apply a view to just one agent, then we could have fewer groups to prevent missunderstanding
Posted May 19, 2021 · Þorleifur Aðalsteinsson
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Þorleifur Aðalsteinsson commented,
This would be great.
We have an appointment system that we would love to organize by date/time. If zendesk could read into the subject of the ticket to organize it because we cannot change the subject format
View comment · Posted May 06, 2021 · Þorleifur Aðalsteinsson
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