Þorleifur Aðalsteinsson
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Last activity
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Activity overview
Latest activity by Þorleifur Aðalsteinsson-
Þorleifur Aðalsteinsson created a post,
Add an option to customize views for an agent without groups
It would be a very nice feature to be able to customize what view an agent can see without having to make a group to apply to the view, especially when we have alot of agents that need access to di...
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Þorleifur Aðalsteinsson commented,
This would be great. We have an appointment system that we would love to organize by date/time. If zendesk could read into the subject of the ticket to organize it because we cannot change the subj...