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Mark Frederick
Joined Oct 22, 2021
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Last activity Oct 22, 2021
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Latest activity by Mark Frederick
Mark Frederick commented,
Community comment Feedback - Help Center (Guide)
I honestly cannot believe that zendesk doesn't realize that bulk-changing the categories and sections articles live in is maybe the #1 reason to even have bulk-change functionality. If it takes them "7 years and 13 pages of comments" to finally listen to their customers as stated in the previous comment, my organization will be long gone and using a diff Help Desk provider.....
View comment · Posted Apr 19, 2021 · Mark Frederick
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