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besinah
Joined Oct 22, 2021
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Last activity Oct 22, 2021
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besinah commented,
Community comment Feedback - Reporting and analytics (Explore)
We need this for chat as well. I can use the CSV files from chat analytics to get the time spent in different statuses, but the whole point of having Explore is to have all the metrics in an easy to use dashboard for reporting. Really hoping this will be available soon.
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This comment has been edited by the Zendesk Community Team to remove links
View comment · Posted Apr 28, 2021 · besinah
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