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Roger Sandmeier

Joined May 28, 2021

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Last activity Feb 04, 2022

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Latest activity by Roger Sandmeier

Roger Sandmeier commented,

Community comment Q&A - Tickets and email

Hi Georg,

Sounds perfect.

View comment · Posted Feb 24, 2021 · Roger Sandmeier

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Roger Sandmeier commented,

Community comment Q&A - Tickets and email

Hi,

We use our own contact form on our website, this then generates an email which arrives in a Gmail account and from there is retrieved by Zendesk and creates a ticket.

I would like to read the order number and insert it directly into a custom field in the ticket.

 

View comment · Posted Feb 24, 2021 · Roger Sandmeier

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Roger Sandmeier commented,

Community comment Q&A - Tickets and email

Hi Maria,

i know this is a old tread but maybe you can help me, i need the order number from the email test in a ticket field, tried it your way but its not working. maybe you can help me

View comment · Posted Feb 18, 2021 · Roger Sandmeier

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