Daniel Oakley
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Total activity7
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Last activity
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Activity overview
Latest activity by Daniel Oakley-
Daniel Oakley commented,
@Gary Donoghue I'm a newcomer to this issue/thread (only joined it around three years ago) but yeah even back then there were a number of different... seemingly fairly fundamental 'features' and re...
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Daniel Oakley commented,
If nothing else, could we please have a checkbox to prevent displaying the Home icon in the left-hand navbar? Maybe one to also redirect `/agent/` to `/agent/filters` as well? Even if the full re-a...
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Daniel Oakley commented,
Presumably some sort of functionality related to this has been added by now, or at least we can pick one default view for agents to see on the dashboard? Apparently not. Sorry for my terse tone but...
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Daniel Oakley commented,
This is a necessary feature. It is required. This feature is needed to construct a decent knowledge base. This is something that is making me (and us) reconsider using Zendesk for our new enterpris...