Dan McDade

It looks like the reason that HelpCenter.user.id does not work is because it is not available in the javascript object. 

https://gist.github.com/skipjac/8186753 

I can see that the HelpCenter.user.identifier is available but this seems like it might be some sort of a hashed id value. Is there any documentation anywhere that I can refer to to understand how this value is hashed to decrypt this value into my user ids?

I wanted to include user.id in what I am sending to google analytics, but for some reason it does not seem to be working. I went through the steps listed and created 3 dimensions, the user.role, user.locale, and user.id. I can see the user.role and user.locale being populated but user.id is not. Any reason this might be? 

//Capture User Role
 ga('send', 'event', 'Help Center', 'User', {

'dimension1': HelpCenter.user.role,

'dimension2': HelpCenter.user.locale,
 
'dimension3': HelpCenter.user.id,

nonInteraction: true

});

 

Thanks!