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BNI Connect Support
Joined May 28, 2021
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Last activity Oct 27, 2021
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Latest activity by BNI Connect Support
BNI Connect Support commented,
Thumbs up for this as well!
View comment · Posted May 02, 2017 · BNI Connect Support
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BNI Connect Support commented,
Thanks @Kraven @Nicholas - now I just need to teach my agents not to use it as a burial ground for unwanted tickets that they are avoiding responding to
:- )
View comment · Posted May 27, 2015 · BNI Connect Support
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BNI Connect Support commented,
Has this negatively impacted your SATISFACTION rate any? When the client is offered the opportunity to rate the service are you getting any negative ratings due to the automated solve or is the satisfaction offering suppressed?
View comment · Posted May 27, 2015 · BNI Connect Support
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