BNI Connect Support
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Activity overview
Latest activity by BNI Connect Support-
BNI Connect Support commented,
Thumbs up for this as well!
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BNI Connect Support commented,
Thanks @Kraven @Nicholas - now I just need to teach my agents not to use it as a burial ground for unwanted tickets that they are avoiding responding to :- )
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BNI Connect Support commented,
Has this negatively impacted your SATISFACTION rate any? When the client is offered the opportunity to rate the service are you getting any negative ratings due to the automated solve or is the sa...